This wiki is provided by the Durham County Library so that the community can easily see and participate in its strategic planning efforts.
Durham County Library 2007-2010 Strategic Plan
Supporting goals
Information about this wiki, our strategic planning process, and Durham County Library
Read about some of the ideas both staff and community members have come up with during the strategic planning process
Goal 7: The library's human resources support the strategic plan.
7.4: By 6/30/10, 100% of staff will participate in the library's training program to enhance retention, promotion, and individual growth.
What are some strategies we have for this?
- Plan and deliver staff development days.
- Provide cross-training opportunities to prepare staff for advancement.
- Collaborate with community partners to deliver in-service training (for example NCCU, Duke University, Durham County, and others).
- Develop a comprehensive staff training program to develop core competencies and to support continuing education.
What are we working on?
- Twice each year all library locations are closed to give all library staff an opportunity to come together and learn together. Nov. 7 is the next scheduled Staff Development Day.
- Customer Service Training in August, 2007: 4 hours of training for all staff reviewed every aspect of customer service at the library.
What has been working great for us?
Questions? Comments? Please contact one of the Goal Champions for Goal 7: Joyce McNeill or Anastasia Bush
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